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Private Apps

Secure & encrypted tools
to build private enhancements

Top features

Secure Auth Protocol

All the LiveChat services and APIs are secured with OAuth2.0, industry-standard protocol for authorization.

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Granular Scopes

Granular scope definitions are used across all the services to ensure secure and reliable access for apps and users.

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Webhook Automations

Private automations and schedulers can save loads of time. Integrate LiveChat with in-house software via webhooks.

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See how to build apps

Maximum security
& control over data

Get full control over who and when gets access to LiveChat data with Private Apps. OAuth2.0 authorization protocol and the architecture of the LiveChat Platform make data safe & sound.

Automated work
with webhooks

Webhooks allow to automate repetitive tasks and reduce amount of workload. Set up automatic lead assignment, data enrichment or integrate the LiveChat Platform with in-house software.

Easily Customizable
Use Private Apps to quickly modify and adapt LiveChat to meet specific needs.
Webhooks & automations
Set up webhooks to automate work and integrate with in-house software.
Technical support
Our highly skilled support teams are ready to get you up and running.

Multiple integration interfaces

Create apps, enhancements, and addons
that melt into exsiting company's environment.

Private widgets at hand

Load helpful widgets right into Customer Details panel. Update information with data from in-house CRM and provide Agents with internal tooling.

Entire screen for private apps

Big apps require more space. Leverage the area of the entire Agent’s screen and mount your app right in the main dock. Add notification badges to draw attention.

Contextual integration interfaces

Context is the king of usability. Provide smooth user experience with contextual buttons, widgets and other interactive elements.

See other Platform products

Programmable Chat

Open messaging protocol for all types of communication.

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Reporting APIs

Build data-driven dashboards and advanced reporting tools.

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Open Chat Widget

Beautiful widget for demanding developers and designers.

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Customize LiveChat
with Private Apps