Authorization Overview
Global Accounts

Authorization Overview


To interact with the LiveChat APIs, you need to provide an access token. The app you're building needs to obtain the access token from the user in order to call the LiveChat APIs on the user's behalf.

Global Accounts

Before you jump into implementing an authorization flow in your app, make sure you understand what Global Accounts is.

  • Global Accounts
  • Global Accounts API

Authorization tutorials

Read about different authorization flows you can implement in your integration.

Video explainers

If you'd like to see the authorization flows explained live, watch our video tutorials on that topic.

Agent Chat API authorization


Scopes define access to certain resources. Your app will ask users for access to those resources during the installation.



Common questions and problems related to authorization.

Authorization FAQ